AIAD - Federazione Aziende Italiane per L'Aereospazio, la Difesa e la Sicurezza

STAR7 operates on the market in the following sectors:

• Automotive
• Aerospace & Defense
• Industry
• Consumer Goods
• Plants
• Transportation

The ability to support the customer in all phases of the product development cycle, makes STAR7 the ideal industrial partner.

STAR7 has created a working group completely dedicated to the Aerospace & Defense sector that currently collaborates and supports the main Italian customers: Leonardo SD, Leonardo LHD, LGS, MBDA, Beretta.

Niches of excellence in this field are INTEGRATED LOGISTIC SUPPORT activities and NATO CODIFICATION.

Thanks to the experience of its technicians STAR7 can manage all the elements of the Integrated Logistic Support process with particular attention to RAMS and LSA studies.

During years, STAR7 supported many defense companies in the difficult process of NATO code attribution (N.S.N/N.U.C.).

Product and Process Engineering

• Product analysis and product breakdown structure
• Observations and recommendations for product modifications
• Building of assembly macrocycles on the entire line of body-in-white and assembly processes
• Equipment delineation (type, quantity, reference numbers, locking devices)
• Method (univocal spatial referencing system for components and equipment)
• Control plan definition
• CAD simulation for product manufacturability and authoring fault data sheets
• Creating assembly diagrams
• Preliminary cycle-time analysis of the workforce and workstations
• Testing and Assessment of alternative process solutions with an eye to reducing man hours and lead times
• Ergonomic testing of workstations
• Virtual testing / simulations
• Production process standardization
• Drafting, Testing and Approval of Assembly Cycles
• FMEA
• Technical assistance from the project planning stage to when mass-production begins

Quality

• Quality perceived by the customer
• Aesthetic/functional assessment of the vehicle and the single components during the product development stage
• Analysis and diagnosis of electrical systems and electronics

Production Launches

• Customer support in training staff members and managing the critical paths of the product, process and technologies

Concept Design

• Market analysis
• Technical support for the style center through cutting-edge CGI/VFX tools

Additive Manufacturing

• Design and production through the 3D printing of templates for geometric controls

Technical Support (help-desk)

• Technical specifications
• On-line technical documentation
• Time schedules
• Assistance procedures
• Technical Data Sheets
• Diagnostic Manuals
• Use and Maintenance Manuals
• Service Manuals
• Diagnostic Trees, Development of production and assembly cycles
• Management of anomalies in the customer’s dealer network

Customer Care tailored to Customers

• Commercial services
• Product assistance
• Contacts
• Data Management
• Multilingual support and assistance

Data Analysis

• Analytic and statistical study of data collected through the numerous communication channels
• The tools, methodologies and formats adopted in elaborating data are defined expressly for each customer
• Reports and performance indexes to support Management

Training

• Training programs designed and executed around the specific needs of the customer
• Authoring of training documents
• Development of training supports (CBT)
• Introductory course dedicated to personnel qualified to handle diagnostics and product repairs (basic program)
• Masterclass for earning expert qualification and certification (advanced course)
• Web-oriented viewers for technical documentation
• Stand-alone viewers of technical documentation
• Interactive catalogs

Virtual Training/Virtual Maintenance

• Personalization of virtual CAD-based platforms
• Technical documentation integration for material typical of maintenance and/or training in the interactive environment
• Assembly and disassembly simulations for the main components
• User-friendly interactive simulation for quick and effective training

 CGI/VFX

• Rendering
• Car Configurator
• Videos with realistic photos originating from the customer’s CAD or created ex-novo

R&D

• Virtual Reality for Manufacturing and Training
• Development of innovative systems for intelligent manufacturing in collaboration with multi-national Car Makers

Technical Publishing/Authoring Services

• Technical Manuals and Technical Documentation (Use, Maintenance, Repairs)
• Spare part catalogs
• Interactive technical publications (IETM, IETP)
• Maintenance plans
• Proprietary software pertaining to document management
  • STAR GRIPS STAR’s Technical Information Management system
  • STAR 4DQUERY STAR’s web system for selecting information research criteria in an interactive manner
  • STAR Format Checker STAR’s system for verifying the quality of the documents
  • STAR MindReader STAR’s tool for the reuse of document formulations and for multilingual document integration
  • STAR SDM STAR’s workflow system for the integrated management of production cycles

Technical Services

• DeskTop Publishing – DTP
• Technical Graphic Design

Translation and Interpreting/Language Services

• Technical translations
• Specialized translations
• Marketing translations
• Corporate translations
• Know-how on Simplified Technical English
• Proprietary software pertaining to the translation workflow
  • STAR Transit STAR’s Computer-Assisted Translation System
  • STAR CLM Corporate Language Management
  • Term STAR STAR’s Terminology Management System
  • STAR WebCheck STAR’s web portal for translation proofreading and revising
  • STAR WebTerm STAR’s personalized on-line terminology database

Printing

• Digital Printing – B/W, Color
• Offset Printing
• Finishing processes